Our Complaint Management System is built to simplify and automate the entire lifecycle of handling complaints — from submission to resolution. Whether you're managing internal feedback or customer issues, this system ensures efficiency, transparency, and accountability at every step.
Key Features
User-Friendly Interface: Submit complaints easily with guided forms.
Real-Time Tracking: Keep track of your complaint status throughout the resolution process.
Automated Alerts: Stay updated with notifications via email or SMS.
Secure & Confidential: Data is stored securely with privacy and access controls.
Quick Response & Resolution: Dedicated workflows ensure complaints are resolved in a timely and professional manner.
Ready to Build a Custom Complaint Management System? Let Cyberjeck Build It for You!
Standard CMS
Our Standard CMS is a feature-rich, ready-to-use solution designed for businesses that want to get started quickly. It includes all essential complaint handling functionalities and can be deployed with minimal setup and configuration.
Our Custom CMS is built from the ground up to match your organization’s specific workflows, processes, and compliance needs. Ideal for businesses seeking a scalable, fully personalized complaint management system with advanced integration capabilities.
By cultivating more demand, personalizing buyer experiences, scaling up relationships, and making insight-driven decisions throughout the entire client journey, sales management software like Microsoft Dynamics 365 Sales can help you increase the impact of your sales processes. Scaleable Solutions is a Dynamics 365 Sales partner who can help you get there.
Business Central
ERP software for companies on a route to accelerated growth is Microsoft Dynamics 365 Business Central. The cloud-based business management software includes services for every aspect of running a business, including supply chain management, operations, sales, marketing, and customer service.
Marketing
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Field Service
To increase customer satisfaction and boost resource efficiency for on-site implementation, maintenance, and break/fix services, Microsoft Dynamics 365 Field Service is used. Microsoft Dynamics 365 Field Service, an all-inclusive solution, can assist your business with managing complex service agreements, managing service orders, quickly locating and dispatching resources, tracking assets and inventory, and gaining the intelligence required to offer preventative and predictive maintenance and support.
Customer Service
Intelligent customer service software like Microsoft Dynamics 365 Customer Service enhances brand loyalty through simple client contact and interactions. You can empower your staff, engage clients, and discover new ways to provide value in the emerging service economy with the help of this solution.
Project Operations
A new Dynamics 365 application is Microsoft Dynamics 365 Project Operations (launched in October 2020). The solution combines Microsoft Project's capabilities with the project management accounting features of Microsoft Dynamics 365 Finance to provide one application that can handle all your project operations needs, from quoting to accounting to delivery.
